Find out what happened on any job, so you can prove what was agreed and keep the job moving.

GDPR compliant UK hosted Built for construction and project-based businesses

ShadowQS automatically pulls the project record from every person doing project work — emails, Teams meetings, attachments, WhatsApp groups — into one place, and gives you the answers you need. With the evidence.

Sound familiar?

The answer exists. It's just sitting with one person.

It's in someone's inbox, someone's Teams, a WhatsApp group, or someone's head. So people keep asking for updates, keep digging back through separate conversations to work out what was agreed — and the job waits on whoever's slowest to reply.

“Did we ever agree to that?”

“Any update on this?”

“Did we ever get a formal instruction for this?”

“I've just picked this job up. What's the story?”

“Can you resend? I can't find it.”

“You've started these works? Who instructed you?”

“Did the client ever reply to that?”

“What did Dave agree before he left?”

What it is

One job: it tells you what happened.

ShadowQS works out which emails, messages and files belong to which job, builds one record for each, and keeps it up to date on its own. Nobody files anything. Everyone works exactly as they do today.

One step: connect Microsoft 365. That's the whole setup. Read-only · done in a morning · work only, personal never goes in
Microsoft verified partner

What you get

Everyone knows what's going on. Nobody had to make it happen.

Everyone's up to date

What's happening on site — without anyone chasing for an update.

A clear record

Every instruction, decision and agreement, as it happens.

No misunderstandings

What was said, by who, when — in their words, not from memory.

Actions don't get lost

What's still open, and who it's sitting with.

The right people see it

Commercial, operational and client matters, in front of whoever's responsible for them.

Ready if it's ever disputed

The written record is already built. Nothing to assemble.

How you use it

You can ask any time. Monday at 6am, it tells you anyway.

Ask ShadowQSAny time
“Catch me up on the Millbrook job — I've just taken it over.”

The last six months in date order — instructed, quoted, agreed, still open.

“Has anyone got the K2 quote?”

Found — sent as an attachment, 14 Mar 2024.

“Did we ever price the extra drainage on Block B?”

Instructed on site 3 Jun. No quote found going back out.

Today these land on one person. Every week: what was agreed, where's the quote, who instructed what — and they either know, or they go digging.

Monday briefing · 06:00Nobody had to ask
Commercial risk · Works started, no instruction

Sub started on site Monday. No written instruction found.

Commitment made · Additional sockets, Level 3

Confirmed to the client in writing Thursday. No price or instruction found against it.

Open items · Level 13 variation

Their QS pushed back 27 Jan. No reply from us since.

Gone quiet · Retention, Millbrook

PC cert 14 Jun. Five chasers. No release found.

Loose ends · 4 questions nobody answered

Sent by your team last week. Still waiting — and who they're with.

Worth asking your team

Why is the K2 order still waiting on a spec from the 6th?

Programme, cost, quality, safety, or anything heading for the client — if it's moving the wrong way, it's in Monday's briefing.

The ones that never reached you

You shouldn't miss something on your own job because you weren't on the email, the call or the group chat.

Nobody gets left out on purpose. People are busy, the wrong people get copied, something gets agreed on a call or in a group chat and never makes it into an email. But if it affects your job, you need it — whether or not you were there.

ShadowQS files against the job, not against who was on it. Email, Teams meetings, WhatsApp groups, attachments — it's there when you look, and it's in Monday's briefing if it matters.

Filed against the job. Never against people.

MILLBROOK JOB · LAST WEEK

Didn't reach you

4 items · 3 sources
RE: Block B drainage — go ahead

“Happy for you to proceed on the basis we discussed on site…”

Email · from the client's PM
Site instructions
Revised programme — Rev C

Two-week slip to the Level 2 handover.

Email · attachment
Programme
Site meeting — 14 Aug

“…contractor to absorb the cost of the additional temporary works.”

Teams meeting · transcript
Variations
Additional sockets, Level 3

“No problem, we'll pick those up — I'll get the lads on it Monday.”

WhatsApp · site group
Variations
Filed to the job on their own · flagged in Monday's briefing

The Project Vault

Peace of mind: it's all in there.

Everything ShadowQS finds is filed on its own — payment notices, variations, programme, site instructions, RFIs — by project, and a folder for every company you work with. Browse it, or pull a report. Whatever comes up, you're covered. Including the ones that never reached you.

Vault
All
Payment
Variations
Programme
Site instructions
RFIs
Quotes/Rates
Companies
Kestrel Scaffolding
Thornley M&E
Vector Facades
EmailTeamsMeetingsWhatsApp
Showing: Millbrook job — everything on it, including what you weren't copied on
Pay-Less Notice — Valuation 07

We hereby give notice that we intend to pay a lesser sum than that notified…

Payment
Re: EOT Request — Our Position

We have reviewed your EOT request. We are not in a position to grant the full 10 day…

Programme
Daywork Sheet DS-014 — Roof Access Works

Please find attached daywork sheet DS-014 for roof access works…

Variations
Notice of Intention to Suspend

We write to give formal notice of our intention to suspend performance…

Payment
“This saves me hours every week — trawling through emails, chasing people for updates. Now it gets served to me on a plate, and jobs aren’t sat waiting on an answer.”
Commercial Director · Main contractor

When it really matters

The whole story, in date order, with the evidence to back it up.

When a job turns into an argument — a disputed change, a withheld payment, a claim — ShadowQS builds the full timeline: every email, meeting and WhatsApp chat, going back years, even from people who've since left. What was said, by who, when.

“Show me everything on the Level 13 variation.”

TIMELINE

Level 13 variation

7 sources · Mar 2024 – Jun 2026
Tender goes in

The price expressly excludes Level 13 works.

Email · tender attached
18 months pass
“Please continue with the works”

Instructed before a price is agreed.

Teams meeting · transcript
Your QS flags it's not in the price

Position put in writing the very next day.

Email · Dave, your QS at the time — left the company Mar 2026
“Cracking on with Level 13 Monday”

Works start on site — still no agreed price.

WhatsApp · site group
Quote goes in · £184,000

Price, assumptions and exclusions.

Email · quote attached
9 months pass
Their QS pushes back

Claims it was always included — the 2024 tender says otherwise. Nothing since.

Email · Client QS
Word-for-word quotes · sender · date · source

Case study

Two years of email. One timeline.

A director heading into adjudication needed the full story. ShadowQS went back through two years of project email across every inbox and delivered the timeline — every point tied to its source, plus a plain list of what the record did not contain. Sometimes “that was never agreed in writing” is the winning answer.

Director · Civil engineering contractor

What it's worth

One recovered variation pays for ShadowQS many times over.

The expensive argument is the one where the proof exists — and nobody can find it:

£1,358

The queried line item

The client queries one line. The proof went out months ago — find it, and the money stays.

£13,000

The deduction

Knocked off with no breakdown. Prove it was instructed, or write it off.

£160,000

The withheld payment

Held back over sign-off. Whose, and when? It's in the record.

And that's before the time: the days your team loses digging through old emails and WhatsApp threads — gone.

See it working, in 30 minutes.

Half an hour. We'll show you it working.

Book a 30-minute demo →

Nothing to install. Your team keeps working exactly as they do today.